pbd85 Privacy Policy
Your personal information is completely safe with us. This page explains in detail how pbd85 collects, uses, and protects your information.
Table of Contents
1 Introduction and Scope
pbd85 is a trusted online casino and betting platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information. This privacy policy ("Policy") explains how we handle your information when you use the pbd85 platform.
This policy applies to the pbd85.cam website and all associated services. When you visit our site, create an account, or use any of our services, you agree to the terms described in this privacy policy. We encourage you to read this policy carefully.
This policy should be read together with our Terms and Conditions, as both documents together fully define the relationship between us and you.
2 What Information We Collect
pbd85 collects certain personal information in order to provide its services. The information collected falls into the following categories:
Identity Information
Your full name, date of birth, national ID number (for age verification), and a copy of a photo ID (where applicable). This information is required to verify your identity and ensure account security.
Contact Information
Email address and other information needed for communication. We do not collect phone numbers, as our support is operated entirely through 24/7 live chat and email.
Financial Information
Information related to deposits and withdrawals, such as bKash, Nagad, Rocket, or Upay account details and bank transfer information. Transaction history and records of deposits and withdrawals are also stored.
Usage Information
Which games you played, how long your sessions lasted, betting patterns, win and loss records, and activity logs on the platform. This information is used to improve service quality and ensure responsible gaming.
Technical Information
IP address, browser type and version, device identifier, operating system, access time and date, and page visit logs. This information is collected automatically.
Communication Records
Details of your interactions with our customer support team, live chat records, and email correspondence. These are retained for quality control and dispute resolution.
3 How We Collect Information
pbd85 collects information in the following ways:
- Directly provided by you: When you register, update your account, request a deposit or withdrawal, or contact customer support.
- Automatic collection: Technical information is collected automatically through cookies, web beacons, and log files while you browse the site.
- From third parties: Payment processors (such as bKash, Nagad, Rocket, Upay) provide financial transaction information; identity verification services assist with security.
- From gaming activity: Your gaming patterns, bet amounts, and session duration are recorded automatically.
4 Purpose of Using Information
We use the information we collect only for legitimate and necessary purposes. pbd85 uses your information for the following purposes:
Account Management and Verification
To create and manage your account, verify your identity (KYC), confirm your age (for users 21 and over), and maintain account security.
Processing Financial Transactions
To process deposit and withdrawal requests, verify transactions, and maintain accurate financial records. The minimum deposit amount is ৳300 and the minimum withdrawal is ৳500.
Security and Fraud Prevention
To detect suspicious activity, prevent account misuse, prevent money laundering, and ensure the overall security of the platform.
Providing Customer Support
To resolve your questions and complaints, provide technical assistance, and improve your experience.
Service Quality Improvement
To analyse platform performance, develop new features, personalise the gaming experience, and analyse data for overall service improvement.
Responsible Gaming
To identify potentially problematic gaming behaviour, provide limit-setting tools, and monitor user wellbeing. For more details, visit our Responsible Gaming page.
5 Data Storage and Security
pbd85 uses industry-standard technology to protect your information. Our security measures are as follows:
SSL Encryption
All data transmissions are protected by SSL/TLS encryption technology, which prevents third-party access.
Encrypted Storage
Stored data is kept in encrypted format and regular security audits are conducted.
Access Control
Only authorised staff can access the necessary information, and all access is logged.
Data Retention Period
Information is retained for as long as required to meet legal obligations. Unused information is securely deleted.
6 Sharing Information with Third Parties
pbd85 never sells your personal information. Information may be shared with third parties only in specific circumstances and to a limited extent:
Cases Where Information Is Shared
- Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banks to complete transactions.
- Technology partners: Game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) receive limited data for service operations.
- Identity verification services: Necessary information is shared with identity verification agencies as part of the KYC process.
- Legal obligations: Information may be provided pursuant to a court order, a lawful request from law enforcement, or any other legal requirement.
- Fraud prevention: Information may be provided to relevant authorities in cases of suspected financial crime or fraud.
Cases Where Information Is Not Shared
- Your information is never sold to marketing or advertising agencies.
- Your information is not shared for any purpose without your consent.
- Your information is not provided for third-party marketing campaigns.
7 Cookies and Tracking Technologies
pbd85 uses cookies and similar tracking technologies to ensure site functionality and improve user experience.
Essential Cookies
These are essential for the basic functioning of the site, such as maintaining login sessions, remembering preferences, and ensuring security. These cookies cannot be disabled.
Analytics Cookies
These collect information about how the site is used, which helps us improve our services. This information is analysed in aggregate and cannot be used to identify you directly.
Functionality Cookies
These store your language preferences, gaming settings, and other personalisation options to provide a better experience on future visits.
Managing Cookies
You can control or decline most cookies through your browser settings. Please note that disabling essential cookies may cause some features of the site to not work correctly.
8 Your Rights
As a user of pbd85, you have the following rights regarding your information:
Right to Access
You may request to view the information we hold about you. We generally respond to such requests within one month.
Right to Rectification
If there is incorrect or incomplete information in your account, you may request that it be corrected.
Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.
Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted, particularly if the accuracy of the information is in dispute.
Right to Object
You may object to certain types of data processing, particularly the use of your information for marketing purposes.
Right to Data Portability
You may request to receive the information we hold about you in a structured format.
9 Protection of Minors
pbd85 strictly does not provide services to anyone under the age of 21. We never knowingly collect information from minors.
We conduct an age verification process at the time of registration. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information.
If you believe a minor is using our platform, please contact us. To learn more about responsible gaming, visit our Responsible Gaming page.
10 Policy Changes and Contact
pbd85 may update this privacy policy from time to time. In the event of significant changes to the policy, we will notify you via email or through a notification on the platform.
After each update, the "Last Updated" date at the top of this page will be changed. We recommend that you review this policy regularly.
Continued use of the platform after any changes will be considered as your acceptance of the new policy.
Have more questions?
Contact us for any questions or concerns regarding the privacy policy.
24/7 live chat support available in Bengali